Providence Home Care has a set of Policies and Procedures that support the company's day-to-day operations.

A Policy is a set of general guidelines that outline our plan for tackling an issue, while Procedures explain a specific action plan for carrying out a policy.

For example, a Health and Safety policy will detail specific issues, and Procedures will guide everyone on what actions to take.

The main policies consist of:

• Safeguarding Policy

• Governance Policy

• Quality Assurance Policy

• Infection Control Policy

• Medications Policy

• Recruitment Policy

These are some of our Policies and Procedures, though the list is not exhaustive.

All our Policies and Procedures are available to clients and families on request.